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Another recent observation is low delivery of messages to MTN numbers. Due to the recent enacted law by NCC to curb out or control how GSM users receive third party, promo or VAS sms, a service called DND (Do Not Disturb) was created.

This service was supposed to be activated by individuals, but MTN Nigeria randomly activated DND on some of their subscribers without their consent. This is the reason certain MTN numbers don’t receive your bulk sms. Not all MTN numbers are affected.

Click here on how to deactivate DND. Text STOP to 2442 on affected MTN number, then Text ALLOW to 2442. If you are having issues deactivating, simply call your network provider or visit https://donotdisturb.mtnonline.com:8081/vasportal.

In view of this MTN issue, we advise those who stopped receiving your bulk sms, should provide a non MTN number or simply collect more of non MTN numbers. This way, you are assured of higher rate of delivery.

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In the case of some other networks (Glo, Etisalat and Airtel) not receiving your bulk sms, report from these network providers shows numbers are either switched off, not available or reachable or no coverage on the phone as at the time of sending the bulk sms.

For instance, there are times you call a phone number right next to you (that is obviously switched on) and you get a surprising response saying “the number you have dialed is not reachable, please try again”

If you will need any assistance or need clarification, kindly mail us and we will reply as soon as possible.