TWO

Another, with the advent of bulk sms and its vast use cases, it has come to our notice and the Nigerian networks, that certain people have resorted to fraudulent activities on our bulk sms platform.

In short, Nigerian GSM networks are blocking any bulk sms that is suspicious, containing words like YELLOW, WOW, WIN, CONGRAT, CONGRATULATION, VOTE, PROMO, PROMOTION. Please avoid these words. Or the act of impersonating certain BANKS, POLITICIANS, BRANDS, COMPANIES and INTERNATIONAL online platforms to deceive people through bulk sms. These organizations are licensed ONLY by the authorities to send bulk sms, not through individual bulk sms users.

As a result we advise that you ensure your Sender name does not include any of the categories mentioned. And if your name happens to be a politician name, we suggest you abbreviate or find a way around (you can do a test to yourself first to confirm delivery). Originally, GSM networks block any bulk sms that is suspicion of SCAM or SPAM.

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In the case of some other networks (Glo, Etisalat and Airtel) not receiving your bulk sms, report from these network providers shows numbers are either switched off, not available or reachable or no coverage on the phone as at the time of sending the bulk sms.

For instance, there are times you call a phone number right next to you (that is obviously switched on) and you get a surprising response saying “the number you have dialed is not reachable, please try again”

If you will need any assistance or need clarification, kindly mail us and we will reply as soon as possible.